Saturday, 27 April 2019

When you really need to fly, and airlines reflect that in their prices

As a leisure traveller, you have the time and flexilibity to find the lowest fare and fly for virtually nothing. As a business traveller, you don't have the time nor the flexilibity and that's something airlines take advantage of when determining their fares: it's called yield management.

Business travellers will usually get reimbursed by their employers, so they don't really care about the flight cost. But if you're stranded somewhere, and need to go home as soon as possible, you might find yourself in a situation where you don't have the means, but still find yourself searching in the business traveller's fare buckets. Because you just lost time and flexibility.


So here are the steps to consider when you're in such a situation. I fully realise that these are often not the circumstances in which you want to deal with these matters (e.g. a loved one is dying in your home country) but still - the following tips might help you out:

If you're in a foreign country, be aware of roaming charges and the similarly outrageous charges hotels make for phone calls. So buy yourself a local prepaid sim card and a lot of credit to prepare for making some long-lasting phone calls.

Of course, check your insurance. Not only your travel insurance but also cover of your credit card. Call the emergency number and make sure that if they allow you to make a reservation, they make it for you or you receive written confirmation of their willingness to reimburse.

Remember that insurance doesn't cover everything. People have a tendency to buy insurance but not check the terms and conditions. Do not assume coverage when you make your further travel plans. Check first with the insurance company or their contracted emergency center.

Call your airline and check whether your ticket has any flexibility built in. Even if you have to pay a change fee of several hundreds of euros, it will probably be cheaper than other options.

If you're a mile collector, check if there might be an award fare suitable to get you home. Sometimes their availability is relatively flexible and it might get you a cheap single trip home - but be aware your travel insurance will probably not reimburse miles used.

Check an online travel agency or a meta search engine such as Google Flights, Momondo or Skyscanner for fares. Start with the more obvious ones between airports near you and your home airport. Compare single fares with return fares. If there is a low cost carrier active on your route, legacy carriers will generally also offer single fares at more decent prices.

If you're checking return fares (please do! they are often cheaper than single fares, you can just let the return legs be forfeited), make sure to play with the return date. Most cheaper tickets have a minimum stay of Saturday to Sunday, 3 nights or even 7 nights.

Once you found an okay-ish fare, try the airline's own website to find even lower fares. Most airlines have price calendars which allow you to find the lowest fare. It's harder to find such fares via a meta search engine or online travel agency as these usually only show fares for given dates.

When prices are still ridiculously high, check the ITA Matrix search engine. This allows you set multiple airports as alternatives and find the cheapest single or return fare in a period of 30 days. Be patient though, it's really slow. You cannot book through ITA Matrix, so you'll have to find a different channel for that.

When you're really desperate, consider flying to a major hub by a low cost carrier and booking a ticket from there. For instance, for the people currently stranded in Sri Lanka, I would look for ticket offerings from major hubs in India such as Mumbai and Delhi (be aware of visa restrictions though, one might get stuck on an airport).

When visiting e.g. South-East Asia, major hubs such as Bangkok might be a safer bet to fly from if you're stranded in e.g. Myanmar or Laos. Low cost carriers are omnipresent in South-East Asia, visa restrictions are scarce, so it might be your best bet to reposition before arranging a flight to your final destination.

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